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Disclaimer

Platform Disclaimer

Effective January 1, 2026 · Grovvve Ltd

This disclaimer describes the scope and limitations of the Grovvve platform. By accessing or using Grovvve, you acknowledge and agree to the terms set forth below.

Contents

1. Not a Clinical Tool

Grovvve is a practice management platform designed to support the administrative and documentation workflows of licensed mental health professionals. Grovvve does not provide medical advice, diagnoses, treatment recommendations, risk assessments, or any other clinical service.

Nothing on the Grovvve platform - including AI-generated session notes, cross-session insights, clinical alerts, or suggested interventions - constitutes or replaces the independent clinical judgment of a licensed professional. These features are efficiency and documentation aids only.

2. AI-Generated Content

Grovvve uses artificial intelligence to assist with session note generation, session summaries, cross-session pattern recognition, and clinical documentation. All AI-generated content is a draft only. It may contain inaccuracies, omissions, hallucinations, or errors that are not immediately apparent.

Before any AI-generated note is finalized, signed, or becomes part of a client's clinical record, it must be thoroughly reviewed, edited as necessary, and signed by the licensed clinician responsible for that client's care. A clinician's signature on a note constitutes their professional attestation of its accuracy - Grovvve makes no such attestation.

AI-suggested interventions are presented for the clinician's consideration only, based on patterns identified in documentation. They do not constitute clinical recommendations. The clinician exercises fully independent professional judgment in all clinical decisions.

3. Professional Responsibility

You, as the licensed clinician, are solely and exclusively responsible for:

  • The accuracy, completeness, and clinical soundness of all documentation stored on the platform
  • All clinical decisions made in connection with client care, regardless of what the platform surfaces or suggests
  • Compliance with all applicable professional licensing standards, ethical codes, and legal requirements in your jurisdiction
  • Obtaining appropriate informed consent from clients regarding the use of technology and AI tools in their care documentation
  • Maintaining appropriate professional liability and malpractice insurance coverage
  • Ensuring your clinical documentation meets the standards required by your licensure board, insurance carriers, and any applicable accreditation bodies

Grovvve provides tools and infrastructure - not clinical oversight, supervision, or regulatory compliance guidance. Any reliance on AI-generated content without independent professional review is solely at the clinician's discretion and risk.

4. No Warranty

The Grovvve platform is provided "as is" and "as available." We make no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy of AI output, uninterrupted availability, or freedom from errors.

We do not warrant that the platform will meet all regulatory, licensure, or documentation requirements in every jurisdiction, specialty, or clinical context. You are responsible for independently determining whether use of Grovvve complies with all requirements applicable to your license, location, and scope of practice.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Grovvve Ltd and its officers, directors, employees, and agents shall not be liable for any damages arising from or related to: reliance on AI-generated content without adequate clinical review; errors or omissions in platform-generated documentation; platform downtime or data unavailability; unauthorized access to data despite implemented security measures; or a clinician's failure to comply with applicable professional or legal obligations.

Grovvve's aggregate liability for all claims arising out of your use of the platform shall not exceed the total subscription fees paid by you in the twelve calendar months preceding the event giving rise to the claim.

© 2026 Grovvve Ltd · Last updated January 1, 2026